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Basecamp

9.0 /10
Category
Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details


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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
1% Neutral
97% Positive

Pros

  • Effective Service
  • Respectful
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

Collaboration

92

Document Management

90

Workflow Management

88

Resource Management

88

Dependency and Milestone Tracking

87

Planning and Scheduling

86

Mobile Access

85

Budget Management

84

Reporting

84

Time & Expense Tracking

84

Hierarchical Task Management

83

Vendor Capability Ratings

Average 85

Ease of IT Administration

99

Ease of Customization

98

Quality of Features

98

Availability and Quality of Training

97

Ease of Implementation

96

Breadth of Features

95

Ease of Data Integration

95

Usability and Intuitiveness

94

Product Strategy and Rate of Improvement

92

Vendor Support

92

Business Value Created

91

Basecamp Reviews

Edith O.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Intuitive platform for group tasks or projects

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

I like Basecamp because it provides a centralized platform where my team can share tasks.

What is your favorite aspect of this product?

Basecamp helps us keep track of customers projects and requests and serve them based on which request came first. It helps us save time, serve clients better, and collaborate effectively from the same platform. I also like the notifications that keep me informed about what is happening. We rarely hold meetings or keep calling each other for work-related tasks. Everything is well organized on the platform. Our clients also trust us because they know we are organized and follow the right procedure. I can tell what needs to be done at a glance when I access the platform.

What do you dislike most about this product?

The mobile app needs attention. It does not match what is available when you access Basecamp with your PC. I also dislike the fact that you cannot connect two related tasks and only allow participants to handle one task after completing the other. So you might find a task was skipped even if it appears top on the platform.

What recommendations would you give to someone considering this product?

Basecamp is a game-changer if you understand how it works and customize it to match your projects.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Caring
  • Generous Negotitation

Abigail A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Opening Up Real-Time Marketing Insights

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

Basecamp stands out for its excellent collaboration capabilities and integration with data analytics. Real-time data is readily available, allowing for easy sharing of insights, brainstorming of strategies, and making data-driven decisions as a team. This unique combination fosters a collaborative environment where creativity and data-driven insights work together.

What is your favorite aspect of this product?

The seamless integration of Basecamp and data analytics tools offers a game-changing solution for marketing professionals. With this integration, you can evaluate campaign performance in real-time and make data-driven decisions that drive success. Its serves as the central hub for project management, while data analytics tools offer real-time performance insights. This allows me to seamlessly navigate between tasks, communication, and data analysis without missing a beat. This level of visibility allows me to make informed decisions and adjust strategies as necessary to ensure our campaigns stay on track and achieve the best possible results.

What do you dislike most about this product?

Advanced reporting and data visualization capabilities are one area that could benefit from an upgrade. It enables the generation of highly customized reports and visualizations, providing deeper insights and enabling more effective storytelling with data.

What recommendations would you give to someone considering this product?

The integration of Basecamp and data analytics tools is a true game-changer for digital marketing professionals seeking a competitive edge. It gives you the tools to make informed decisions, optimize campaigns on the fly, and deliver exceptional results by seamlessly blending project management, collaboration, and real-time data analysis. Embrace this powerful combination and unlock a world of data-driven marketing success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Agus T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Coordinating Security Through Collaboration

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

Basecamp is different from general project management software because it simplifies what security leaders require. It allows for discussing initiatives, assigning tasks, and tracking progress without unnecessary complexity. Additionally, it integrates with other tools, allowing for the importation of documents while maintaining discussion threads. Calendars, file sharing, and message boards provide flexible ways to organize work without email overload.

What is your favorite aspect of this product?

I appreciate Basecamp's centralized and searchable interface for our strategies. The simple interface saves time on learning features and allows more focus on security. Discussion threads prevent information from getting lost in long email chains, and comments make it easy for others to contribute ideas. Basecamp's mobile apps keep me connected even when away from the office.

What do you dislike most about this product?

The only limitation is the lack of offline access to files and discussions when the internet connection is weak. However, Basecamp is actively working to resolve this issue.

What recommendations would you give to someone considering this product?

It provides structure and organization for planning strategies, while also allowing for the necessary flexibility for different teams. Additionally, its simple design enables security practitioners of all experience levels to easily participate in discussions. It helps us work as one coordinated team to protect the organization, rather than functioning in silos. Basecamp is the ideal platform for focused yet inclusive security collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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