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Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

89 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
4% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Performance Enhancing

Feature Ratings

Average 86

Collaboration

90

Document Management

89

Resource Management

87

Workflow Management

86

Planning and Scheduling

86

Time & Expense Tracking

85

Reporting

84

Hierarchical Task Management

83

Dependency and Milestone Tracking

83

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

97

Breadth of Features

96

Ease of IT Administration

95

Availability and Quality of Training

94

Ease of Customization

93

Ease of Data Integration

93

Ease of Implementation

93

Product Strategy and Rate of Improvement

93

Business Value Created

92

Usability and Intuitiveness

91

Vendor Support

89

Confluence Reviews

Kunal P.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

The best tool to organize & share IT documentation

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Makes a document accessible for teams and the sharing feature lets it get all data in one place instead of keeping it personal.

What is your favorite aspect of this product?

Shareable documentation, brainstorming ideas, and organizing all work in one place.

What do you dislike most about this product?

Till now, no issues faced.

What recommendations would you give to someone considering this product?

It will be the best tool to keep track of team documentation which will be easily accessible.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adarsh T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Project Documentation platform

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

It has a wide range of features like sharing documentation links through Outlook by adding users to the list.

What is your favorite aspect of this product?

It is very easy to manage project documentation with the help of confluence.

What do you dislike most about this product?

A detailed demo should be provided for the confluence as it is not easy to use for beginners.

What recommendations would you give to someone considering this product?

If you want a good project documentation management platform to access documentation effectively go for confluence.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Sidra A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Elevating teamwork with intuitive collaboration

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence sets itself apart with its seamless integration of documentation, collaboration, and knowledge sharing in one platform.

What is your favorite aspect of this product?

My favourite aspect is Confluence's intuitive interface for creating and organizing documentation.

What do you dislike most about this product?

The Confluence's pricing is pretty challenging.

What recommendations would you give to someone considering this product?

Before adopting Confluence, thoroughly evaluate its suitability for your team's collaboration and documentation needs during the trial period. Invest time in setting up clear documentation structures and exploring integration options with other tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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