Tagged - critical incident
Types of Content
Improve Incident and Problem ManagementWhether they know it or not, every organization engages in incident management. Optimizing the incident management process by developing a workflow for incident... |
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Improve Incident and Problem Management StoryboardThis storyboard will help you manage IT problems and incidents, reducing incident volume and severity through effective incident and problem management. Engage in... |
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Incident Severity Assessment ToolUse this tool to assign levels of severity (ranging from 1-5) to IT incidents, and separate critical incidents from typical incidents, which will be handled by the lower... |
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