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The use of AI/ML across customer-facing activities has already had a profound impact, and IT departments need to transform the way they deliver their service and...
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Use this report to better understand AI’s impact on customer engagement. Also, see an example of an AI-powered product or service using the retail banking reference...
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The recent surge in AI capabilities, driven by the market breakthrough of Gen AI solutions, has generated great excitement among both utilities and CIS vendors. This...
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Use this tool to document your objectives and expectations of your AI-powered CIS initiatives to determine the factors that should be used in determining the selection of...
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This deck provides a practical guide and is a tool to empower utility leaders to make well-informed decisions regarding the adoption of AI-powered CIS solutions.
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Identify value-driven Gen AI use cases to transform your organization.
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This overview of AI use cases in Local Government provides insights into the latest and most impactful Gen AI use cases focused on six sources of value.
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This overview of AI use cases in State & Provincial Government provides insights into the latest and most impactful Gen AI use cases focused on six sources of value.
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Identify value-driven Gen AI use cases to transform your organization.
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Identify value-driven Gen AI use cases to transform your organization.
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