Tagged - service vision

Define Your Enterprise IT and Digital Services

Don’t waste time identifying IT services by cataloging everything IT has to offer. Change your perspective! Move away from IT and start with the enterprise customer to...
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Define Your Enterprise IT and Digital Services – Phases 1-4

Use this blueprint to accurately identify and align your IT services to your enterprise to ensure you deliver optimal business value from the enterprise customer perspective.

Enterprise IT and Digital Services Executive Presentation Template

Use this template to present your journey, findings, and call to action to your executives.

IT Services Workbook

Follow the structure in this tool to list, define, and align your IT services.

Cultural Readiness Assessment Tool

This tool leads you though an assessment, then, based on your responses, identifies areas you should focus on to encourage service-enabling behaviors in your organization.
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