Tagged - services

Cultural Readiness Assessment Tool

This tool leads you though an assessment, then, based on your responses, identifies areas you should focus on to encourage service-enabling behaviors in your organization.

Define Your Enterprise IT and Digital Services

Don’t waste time identifying IT services by cataloging everything IT has to offer. Change your perspective! Move away from IT and start with the enterprise customer to...
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Define Your Enterprise IT and Digital Services – Phases 1-4

Use this blueprint to accurately identify and align your IT services to your enterprise to ensure you deliver optimal business value from the enterprise customer perspective.

Enterprise IT and Digital Services Executive Presentation Template

Use this template to present your journey, findings, and call to action to your executives.

IT Services Workbook

Follow the structure in this tool to list, define, and align your IT services.

Knowledge Manager

The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and in support of business units across the enterprise.

Tribal Nation Reference Architecture Guide

An industry reference architecture is comprised of tools and templates that help CIOs and tribal leadership accelerate the strategy design process. This technique...

Tribal Nation Reference Architecture Template

Use this template in conjunction with the Tribal Nation Reference Architecture.

Tribal Nation Reference Architecture

This reference architecture was built on years of experience working with and for tribal nations and honed by real IT professionals. Develop a reference architecture for...
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Cloud Strategy Workbook

This tool, part of the blueprint, Own the Cloud: Strategy and Action Plan, will help you identify the which service models align with your workloads, conduct a cloud...
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