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This blueprint helps you to establish a relationship with your stakeholders, both within and outside of IT. You’ll learn how to embed relationship management throughout...
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Customize this tool to obtain buy in from leadership and other stakeholders. As you continue through the blueprint, continue to leverage this template to communicate what...
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This worksheet allows you to list the stakeholders and their priority in order to establish how you want to engage with them.
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This worksheet template is used to outline what the BRM practice will do and associate the expectations and tasks with the roles throughout your organization. Use this to...
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Use this tool to capture your findings as you work through the blueprint.
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At the cornerstone of IT-business relationships is trust and the establishment of business value. Without trust, you won’t be believed, and without value, you won’t be...
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More than 80% of the larger enterprises we’ve worked with start out wanting to develop advanced Service Management processes without having the cultural and...
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This project charter helps you document the initiative stakeholders, project team members, communication plan, and project status.
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Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
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This blueprint will help you develop a roadmap for your service management program.
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