A template service catalog for IT consulting and managed IT services.
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This guide walks you through the steps needed to catalog consulting engagements and managed services offered by your IT business.
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What consulting engagements do you offer? What managed services do you deliver? If you can’t quickly answer this, you may be missing the service catalog. ITIL has...
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Template service records for IT consulting engagements.
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Template service records for managed IT services.
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The user-facing service catalog is the go-to place for IT service-related information. The catalog defines, documents, and organizes the services that IT delivers to the...
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This storyboard will help you design a definition chart of all IT services offered to your business. The chart will help you build a service catalog tool.
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Completing the project charter will help you get the project off the ground.
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The Services Definition Chart is where it all comes together. This chart is to be embedded into the final service catalog. It should include only information relevant to...
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Determine the potential benefits of implementing a service catalog and what opportunities it would afford you.
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