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Use this tool to determine if your IT department is ready for the change associated with the quality management program.
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Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.
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Modify this survey template to understand satisfaction related to IT quality.
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Assess the current quality management maturity of each IT practice area.
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Use this tool to track your quality management improvement initiatives.
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As a result of an audit, a large electrical utility in the US sought to mature its approach to IT strategy by evolving it into an effective, repeatable, and auditable...
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Engaging with Info-Tech to conduct a COBIT-based operations workshop on risk management was a natural next step.
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