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Supporting multiple service desks can be costly and inefficient and produce poor or inconsistent service delivery. This project will help you build a strategy to...
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Use this template to develop a communications plan for your service desk consolidation project.
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The purpose of this blueprint is to support any IT employee planning, composing, and delivering IT communications to audiences up, down, and across your organization in...
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The service desk is the foundation of all other IT service management processes. For IT to become a strategic and trusted partner to the business, they must stabilize...
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Prepare a comprehensive action plan to keep the project on track and launch the recognition program.
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Work with your executive advisor in The First 100 Days As CIO concierge service to complete this presentation deck that communicates your plan for your first three months...
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Use the Internal Communications Plan tool to help you organize the steps and resources required to support your internal communications strategy.
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Use the Intake and Prioritization Impact Analysis Tool to analyze the effects of project intake process change across the organization, and to assess the likelihood of...
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Use Info-Tech’s Intake Process Pilot Plan Template to help define the scope of your pilot and set appropriate goals for the test-run of your new processes.
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Use this presentation template to communicate information about your new homegrown PPM solution and gain buy-in from PPM decision makers.
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