Tagged - customer experience

Supermarkets Personalized Shopper Experience Report

Supermarkets Personalized Shopper Experience Report

Insurance Automation Report

Insurance Automation Report

Insurance Customer Experience Report

Insurance Customer Experience Report

Insurance Chatbots Report

Insurance Chatbots Report

Talkdesk Outlines Customer Experience Reframe for the Post-Pandemic Contact Center

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. One session showcased Talkdesk’s...

Webinar: Prepare Your Organization to Successfully Embrace the “New Normal”

The coronavirus pandemic of 2020 will slowly settle – but it will leave many changes in its wake. IT leaders need to prepare for the "New Normal."

Salesforce Finishes FY20 on a Stellar Note and Increases FY21 Revenue Guidance

After another impressive quarter, Salesforce announced full-year 2020 results that exceeded expectations. Also announced were Keith Block’s departure, Gavin Patterson’s...

Salesforce Acquires Vlocity for $1.3 Billion, Doubling Down on Industry Focus

While completing a record FY2020, Salesforce announced the acquisition of Salesforce Ventures–funded Vlocity, a leading provider of industry-specific cloud and mobile...

2020 CIO Priorities Report

If we are to realize the business value through the adoption of emerging technologies, CIOs must address significant challenges. We believe addressing these challenges...

2020 CIO Priorities Report – Executive Brief

Read our concise Executive Brief to understand the top five priorities for CIOs in 2020 and why these are so critical to success.
Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us