Execute an Emergency Remote Work Plan

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Many organizations do not have developed plans for how to turn on-premises employees into remote workers in an emergency.
In an emergency situation, such as a pandemic, sending employees home to work remotely without time to prepare presents daunting challenges, such as trying to comprehend and prioritize the myriad of tasks that need accomplishing for human resources, the business, and IT in a VUCA (volatile, uncertain, complex, and ambiguous) world.
Security issues may arise from employees not used to working remotely. Indeed, employees sent home to work remotely in an emergency may not have been eligible otherwise. This creates security risks, including the proliferation of shadow IT.

Our Advice

Critical Insight

The emergency will restructure the business: make sure it’s done right. While your organization may need quick fixes for day one of an emergency remote work plan, these are not viable long-term solutions. The emergency will vividly reinforce to the business side that more resources need to be directed to IT to enable strong business continuity and employee safety. Make sure the right plan is put in place during the crucial first weeks. The next emergency is just around the corner.
Prioritize key business processes. Before getting into the details of a work from home policy, identify which crucial business processes need to continue for the company to survive. Build the remote work policy around supporting those workflows.
Where the “carrot” is not possible, emergencies may require the “stick.” To ensure secure endpoints and prevent proliferation of shadow IT, you may need to enforce certain rules through policy. However, disenfranchising employees is not a long-term solution: once the emergency subsides, use this basis to explore end-user requirements properly and ensure employee-driven adoption plans. Where possible, for this latter scenario, always use the carrot.

Impact and Result

A prioritized plan for IT processes through Info-Tech’s cascading responsibility checklists for emergency remote work.
A codified emergency remote work policy document to better prepare for future emergencies.

Execute an Emergency Remote Work Plan Research & Tools

Start here

Read our concise Executive Brief for why you need prioritized emergency remote work checklists and an accompanying policy document and review Info-Tech’s methodology.

1. Day one preparations

Prioritize key action items on day one of sending your employees home to remotely work during an emergency.

2. One-to-two weeks preparations

Address key action items in the one-to-two weeks following an emergency that forced your employees to work remotely.

3. Codify an emergency remote work policy

Turn your emergency remote work checklists into policy.

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The City of Winchester

Guided Implementation

10/10

$11,063

Great discussion!

Federated Co-operatives Limited

Guided Implementation

9/10

$10,000

Asahi Intecc USA

Guided Implementation

10/10

$50,000

It was great that Mr. Thomas provided precise advise on our questions and concerns.

Clallam County

Guided Implementation

10/10

N/A

The above questions are difficult for me to answer the savings on both could be vast. Great information and I feel we now have a target to get to ... Read More

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