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What is IBM Maximo?

Keep critical assets operating at maximum efficiency with Maximo and IoT

Company Details


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Awards & Recognition

IBM Maximo won the following awards in the IT Service Management - Enterprise category

IBM Maximo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo.

83 Likeliness to Recommend

3
Since last award

100 Plan to Renew

70 Satisfaction of Cost Relative to Value

10
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo?

1% Negative
11% Neutral
88% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Friendly Negotiation

Feature Ratings

Average 80

Technician Administration

82

Systems Management Integration

82

Integrated Knowledge Management

81

Multi Device Capability

81

End User Support Solutions

80

Multi-Site Functionality

80

Reporting

80

Business Application Integration

80

Service Catalog

80

End User Self Serve

79

Integration With IT Tools

76

Vendor Capability Ratings

Average 77

Ease of IT Administration

98

Business Value Created

96

Availability and Quality of Training

95

Vendor Support

91

Ease of Implementation

89

Breadth of Features

87

Quality of Features

87

Ease of Customization

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

IBM Maximo Reviews

Wasay Khan N.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

User friendly and efficient asset management.

Likeliness to Recommend

9 /10

What differentiates IBM Maximo from other similar products?

Cost effective and user friendly tool.

What is your favorite aspect of this product?

Quick and easy.

What do you dislike most about this product?

Refresh rate.

What recommendations would you give to someone considering this product?

DO consider positively.

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Obaid U.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Robust functionality, and user-friendly interface,

Likeliness to Recommend

8 /10

What differentiates IBM Maximo from other similar products?

All-inclusive Asset Administration IBM With regard to managing the whole asset lifetime, including planning, acquiring, deploying, monitoring usage, and maintaining, Maximo provides a wide range of functionalities. Its all-encompassing strategy distinguishes it when managing intricate asset situations. Combination and Expandability & Maximo is renowned for having robust integration skills that enable smooth interactions with other business systems, Internet of Things gadgets, and outside apps. Because of its tremendous scalability, it may be applied to a wide range of sectors and sizes of companies. Analytics and AI IBM has combined,

What is your favorite aspect of this product?

IBM Maximo's comprehensive and scalable approach to business asset management is one notable feature that consumers frequently find appealing. One of the platform's key advantages is that it can manage the whole asset lifespan, from planning and acquisition to upkeep and analytics. Users like the industry-specific solutions, AI-driven insights, and strong integration capabilities that support effective and customized asset management procedures. Because of its flexibility and comprehensive approach, it is often preferred by enterprises with a wide range of asset management requirements from different sectors.& IBM makes continuous investments

What do you dislike most about this product?

Complicated Implementation: According to certain users, IBM Maximo's initial setup and implementation might be complicated. It might take a lot of time and experience to set the wide variety of features and customization options to meet the demands of a particular company. Cost: &The license fees, implementation costs, and continuous maintenance charges that come with enterprise-level software, such as IBM Maximo, are frequently rather high. Smaller companies with tighter resources could be concerned about this expense element.Learning Curve: Owing to its wide range of features, users may have a learning curve,

Pros

  • Continually Improving Product
  • Saves Time
  • Respectful
  • Fair

Yogesh Kumar ,.

  • Role: Consultant
  • Industry: Transportation
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2024

Best out of box features , easy implementation

Likeliness to Recommend

6 /10

What differentiates IBM Maximo from other similar products?

I have implemented IBM maximo for Asset Management to manage asset of new airport construction. IBM maximo has standard Out of box asset management features which provide ease to use.Maximo include all functionalities which requires to manage capital project asset. It has also out of box integration with ERP application

What is your favorite aspect of this product?

Asset Management and quick enable out of box features which are ready to use

What do you dislike most about this product?

It is right products to manage the asset management but at when project is in execution phase it has minimum feature which required to other applications like Unifier cost control

What recommendations would you give to someone considering this product?

IBM maximo best practices and out of box features for Asset Management. Currently Maximo is leading in market to provide this functionalities which other software does not have. Customer which is having many assets and facing challenges to manage, it is right application to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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