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A lack of time and resources prevents your organization from being able to enable security internally, making outsourcing more appealing. An effective outsourcing partner...
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Application development represents the core of an organization’s ability both to innovate and to support its existing client base. To balance these two functions...
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This storyboard defines a method for analyzing your current application portfolio and organization so you can define a sourcing strategy for your development team.
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Use this workbook to capture results from the activities in the Define a Sourcing Strategy for Your Development Team storyboard.
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Outsourcing is presented as the panacea for service support ailments, but it is not that simple. Outsourced service desk often struggle with low end-user satisfaction...
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