Tagged - it service management

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Develop Meaningful Service Metrics Our program enables IT to develop the right service metrics to tie IT service performance to business value and user experience.
Develop Meaningful Service Metrics – Phases 1-3 Develop the right service metrics to tie IT service performance to business value and user experience. This will enable immediate stakeholder value and reinforce...
Design and Build a User-Facing Service Catalog The user-facing service catalog is the go-to place for IT service-related information. The catalog defines, documents, and organizes the services that IT delivers to the...
Design and Build a User-Facing Service Catalog – Phases 1-4 This storyboard will help you design a definition chart of all IT services offered to your business. The chart will help you build a service catalog tool.