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Implement a structured and repeatable process, applied to one business unit at a time. Keep BCP planning efforts manageable and enable business unit leads to own their...
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Service-based costing brings clarity to IT expenditures and visibility to IT consumption. However, overcoming the challenges of service-based costing requires a logical...
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Organizations often do not have an ERP strategy and roadmap in place. The focus is often on selection and implementation phases of ERP, but without a foundation and...
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This blueprint reviews the characteristics, pros, and cons of cloud services, helping readers understand when to employ software-, platform-, and...
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Go beyond the blind adoption of best-practice frameworks. No simple formula exists for improving service desk maturity. Use diagnostic tools to assess the current state...
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Create an IT strategy based on business needs, not just intuition. It is no longer enough to generate a text document and call it an IT strategy. Stakeholder attention...
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Infrastructure and application change occur constantly, driven by changing business needs, requests for new functionality, operational releases and patches, and...
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Read this blueprint to understand Info-Tech's data quality methodology and why having quality data is essential for modern organizations.
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With the right PPM strategy, IT leaders can enable executive decision makers to make sense of the excess of project demand and prioritize those initiatives that are of...
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Informal, un-rationalized, ad hoc policies are ineffective because they do not explicitly outline responsibilities or compliance requirements, and they are rarely...
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