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Use this exemplar to understand how to document and establish your data governance. Follow along with the sections of the blueprint Establish Data Governance and complete...
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Design a VIP support model for the service desk that meets the needs of your executives – but doesn’t negatively impact service delivery to the rest of the organization –...
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Flexible work has been shown to have proven benefits for both employees and employers. Organizations that get it right experience higher engagement, job satisfaction,...
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The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...
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The Project Management Institute (PMI) made its most radical change in the latest Project Management Body of Knowledge (PMBOK) Guide – Seventh Edition and The Standard...
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Given the increasing complexity of software implementations, you are continually challenged with staying above water with your current team.
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As the business gets more innovative to solve its problems, IT finds itself in reactive mode, dealing with software bloat, managing surprise SaaS renewals, and having to...
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Use this template to capture the synthesized content from outputs of the activities across the four phases of the Define Your Digital Business Strategy blueprint to...
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CEOs/CXOs are looking to hire or develop a senior security leader and aren't sure how to identify the best candidate. Organizations are looking to optimize their security...
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It is time to start looking at risk realistically and move away from “trust but verify” toward zero trust.
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