This research report helps utilities explore AI features offered by Utility CIS vendors. and it also provides a framework to guide Utilities to make informed decisions on adoption of AI features in their customer-centric operations.
- Introduce a comprehensive market trends and buyers guide for your next CIS modernization initiative.
- Provide insights of current and future vendor offerings to determine the timeline for the adoption.
- Provide a benefits and risk evaluation tool to guide you through your decision-making process.