This storyboard will help you determine what responsibilities you can outsource to a service partner, refine the list of role-based requirements, and adopt a program to...
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This template is designed to introduce consistency and outline key requirements during the request for proposal (RFP) phase of selecting an MSSP.
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Use this workbook to capture results from the activities in the Define a Sourcing Strategy for Your Development Team storyboard.
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This storyboard defines a method for analyzing your current application portfolio and organization so you can define a sourcing strategy for your development team.
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Application development represents the core of an organization’s ability both to innovate and to support its existing client base. To balance these two functions...
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Job description for the Business Analyst role.
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With this guide, vCIOs will understand how to package Info-Tech’s available research material in a way that will enable them to systematically improve their client’s...
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Resistance to change in business units, and the desire to develop everything from scratch in IT departments, can lead to severe cost and schedule overruns, ultimately...
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Outsourcing is presented as the panacea for service support ailments, but it is not that simple. Outsourced service desk often struggle with low end-user satisfaction...
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Transportation companies’ spending on disaster recovery solutions decreased in 2018 and the sector as a whole spends less on disaster recovery solutions than the combined...
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