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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.6 /10
Category
Salesforce Sales Cloud Enterprise
8.6 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

86 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

4% Negative
9% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Lead Management

86

Sales Management

86

Account and Contact Management

85

Customer Service Management

84

Analytics and Reporting

84

Collaboration

84

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

81

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Ease of IT Administration

92

Business Value Created

88

Quality of Features

87

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Availability and Quality of Training

83

Breadth of Features

83

Ease of Data Integration

83

Ease of Implementation

83

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Ajit J.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

It is great product to use

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Features and design

What is your favorite aspect of this product?

Add on and feature

What do you dislike most about this product?

Cost and complexity

What recommendations would you give to someone considering this product?

I'd highly recommend using this

Pros

  • Acts with Integrity
  • Over Delivered
  • Reliable
  • Trustworthy

vrushabh a.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product please try once

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce sales cloud are providing more security and flexiblity as compared to other products. Customer can easily post query regarding product. In this tool various automation tools are available for generating .

What is your favorite aspect of this product?

Security lighting flow, report and dashboard

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

This product is very useful and easy to provide complete solution

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Thanga V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Top-tier Sales Automation Solution

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Sales Cloud Enterprise offers robust customization options, allowing organizations to tailor the platform to their unique sales processes and workflows. Additionally, Salesforce's extensive ecosystem of apps and integrations enables seamless connectivity with other business systems, providing a unified view of customer data and interactions. Moreover, Sales Cloud Enterprise boasts advanced AI capabilities through Salesforce Einstein, which delivers predictive insights and automates repetitive tasks, thereby increasing productivity and efficiency.

What is your favorite aspect of this product?

The favorite aspect of Salesforce Sales Cloud Enterprise is its unparalleled customization capabilities. The ability to tailor the platform to our specific sales processes and workflows ensures that we can align the system with our unique business needs and requirements. Whether it's configuring sales pipelines, creating custom fields, or designing personalized reports and dashboards, Sales Cloud Enterprise provides us with the flexibility to adapt and evolve as our business grows. This level of customization empowers our sales team to work more efficiently and effectively, ultimately driving better results and customer satisfaction.

What do you dislike most about this product?

Navigating through the various modules and settings can sometimes feel overwhelming, especially for new users or those without extensive training.

What recommendations would you give to someone considering this product?

Starting with the basics and gradually exploring advanced functionalities ensures a smoother transition and better adoption by your team. Continuously evaluating and optimizing your sales processes within Sales Cloud Enterprise will help drive ongoing success and maximize the platform's value for your organization. With proper training, support, and strategic planning, Salesforce Sales Cloud Enterprise can be a powerful tool to empower your sales team and drive business growth.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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