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Review our collection of use cases, business scenarios, case studies, and Info-Tech videos to kick-start brainstorming sessions internally and with clients.
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Whether you manage a product or service, the fundamentals of good product ownership are the same. By focusing the attention of the teammates serving in product owner...
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Define how product owners fit together into families. Scaling product owners and product managers ensures that product capabilities and priorities are aligned to...
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Understand capabilities, gaps, perspectives, and stakeholder management, as well as how to customize roadmaps to improve the value delivered by your product owners.
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This blueprint focuses on improving product owner and service owner roles. Many product/service owners operate using an incomplete set of capabilities or a misalignment...
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This phase will help you assess multiple aspects of your service management program to establish the current state.
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This blueprint will help you develop a roadmap for your service management program.
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This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.
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This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.
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This phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices.
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