Tagged - service delivery

Mature and Scale Product Ownership Readiness Assessment

Using Info-Tech’s CLAIM model, quickly determine your organization’s strengths and weaknesses preparing for a product culture. Use the heat map to identify key areas.

Mature and Scale Product Ownership Workbook

Use this workbook, in tandem with the Product Ownership Playbook, to capture team and individual current performance for product management in your organization. Then,...

Mature and Scale Product Ownership Proficiency Assessment

Product owners need to improve their core capabilities and real Agile skills. The assessment radar will help identify current proficiency and growth opportunities.

Mature and Scale Product Ownership Playbook

Use this playbook to capture team and individual current performance for product management in your organization. Then, build a roadmap to mature your product management...

Service Management Maturity Assessment Tool

Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.

Organizational Change Management Capability Assessment Tool

This tool will help you assess the current organizational change management capabilities in your organization.

Enterprise Service Management Assessment Tool

This tool helps identify the organization's strengths and weaknesses in culture, governance, skills, and tools with respect to enterprise service management. Use the...

Enterprise Service Management Assessment Tool Action Plan Guide

This tool will help you identify action items needed to improve your organization's culture, governance skills, and tools with respect to enterprise service management....

Enterprise Service Management Action Plan Tool

This tool will help you combine the various activities throughout the blueprint, Develop a Plan to Pilot Enterprise Service Management, to create an action plan for...

Infrastructure Services Playbook

Use this tool to standardize the delivery of high-demand infrastructure services.
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