Tagged - service delivery

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Create a Service Management Roadmap – Phase 2: Assess the Current State This phase will help you assess multiple aspects of your service management program to establish the current state.
Service Management Roadmap Presentation Template This template contains several exercise templates to help you build a compelling service management roadmap and communication slide.
Organizational Change Management Capability Assessment Tool This tool will help you assess the current organizational change management capabilities in your organization.
Create a Service Management Roadmap – Phase 4: Build the Roadmap This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.
Create a Service Management Roadmap – Phase 3: Identify the Target State This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.
Create a Service Management Roadmap More than 80% of the larger enterprises we’ve worked with start out wanting to develop advanced Service Management processes without having the cultural and...
Create a Service Management Roadmap – Phase 1: Launch Project This phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices.
Create a Service Management Roadmap – Executive Brief This blueprint will help you develop a roadmap for your service management program.
Create a Service Management Roadmap – Phases 1-4 This blueprint will help you develop a roadmap for your service management program.
Service Management Maturity Assessment Tool Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.

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