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More than 80% of the larger enterprises we’ve worked with start out wanting to develop advanced Service Management processes without having the cultural and...
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This project charter helps you document the initiative stakeholders, project team members, communication plan, and project status.
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Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
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This blueprint will help you develop a roadmap for your service management program.
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This tool will help you assess the current organizational change management capabilities in your organization.
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This template contains several exercise templates to help you build a compelling service management roadmap and communication slide.
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Service catalogs should look different depending on the type of objectives the service catalog aims to achieve. This tool will help you determine the service catalog...
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This tool will help identify your organization's current service management maturity level.
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