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Don’t waste time identifying IT services by cataloging everything IT has to offer. Change your perspective! Move away from IT and start with the enterprise customer to...
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Use this blueprint to accurately identify and align your IT services to your enterprise to ensure you deliver optimal business value from the enterprise customer perspective.
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Use this template to present your journey, findings, and call to action to your executives.
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Follow the structure in this tool to list, define, and align your IT services.
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This tool leads you though an assessment, then, based on your responses, identifies areas you should focus on to encourage service-enabling behaviors in your organization.
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A template service catalog for IT consulting and managed IT services.
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This guide walks you through the steps needed to catalog consulting engagements and managed services offered by your IT business.
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What consulting engagements do you offer? What managed services do you deliver? If you can’t quickly answer this, you may be missing the service catalog. ITIL has...
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Template service records for IT consulting engagements.
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Template service records for managed IT services.
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