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This tool leads you though an assessment, then, based on your responses, identifies areas you should focus on to encourage service-enabling behaviors in your organization.
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Don’t waste time identifying IT services by cataloging everything IT has to offer. Change your perspective! Move away from IT and start with the enterprise customer to...
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Use this blueprint to accurately identify and align your IT services to your enterprise to ensure you deliver optimal business value from the enterprise customer perspective.
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Follow the structure in this tool to list, define, and align your IT services.
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Use this template to present your journey, findings, and call to action to your executives.
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Use this tool to collect ERP requirements in alignment with the major functional areas of ERP.
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Use this tool to collect HRIS requirements in alignment with the major functional areas of HRIS.
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Use this tool to collect CRM requirements in alignment with the major functional areas of CRM.
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Use this template to issue a Request for Proposal (RFP) for an EAS solution.
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Use this template to structure the potential RFP responses from vendors during your EAS selection process.
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