Use this presentation template to communicate the project to key stakeholders.
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Use this template to communicate the value EA can provide to the organization by alleviating pains that prevent stakeholders from addressing their needs.
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Use this template to make the case for incident management, problem management, and proactive problem management. Projects without executive buy-in are doomed to fail....
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Our program enables IT to develop the right service metrics to tie IT service performance to business value and user experience.
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Develop the right service metrics to tie IT service performance to business value and user experience. This will enable immediate stakeholder value and reinforce...
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The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...
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Most SaaS purchases involve a broad range of stakeholders -- create and implement a plan to ensure effective communication throughout the negotiation process.
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