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This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...
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Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...
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This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.
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Read this Executive Brief follow our methodology of discovering the hidden needs of the business and developing solutions that solve business problems.
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IT often manages stakeholders who don’t know how to articulate what they want. Requirements often say what the business needs, but rarely does discussion about the...
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Use this tool to design a stakeholder research study and record your observations to validate your stakeholder journey map.
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Use this presentation template to communicate information about your new homegrown PPM solution and gain buy-in from PPM project resources.
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Use this presentation template to communicate information about your new homegrown PPM solution and gain buy-in from PPM decision makers.
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Present the changes to the benefits realization process to key stakeholders.
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Establish the process to evaluate spend on IT initiatives based on expected benefits, and implement the methods to monitor how well the initiatives achieve these benefits.
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