Tagged - transparency

Manage Stakeholder Relations

Manage your stakeholders effectively by discovering who they are, understanding how they may impact you, and determining what you can do about it.
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Statement of Business Context Template

Use the Statement of Business Context customizable deliverable as a point of reference that will guide the direction of the governance redesign.

Redesign IT Governance to Drive Optimal Business Results – Phase 3: Redesign the Governance Framework

This phase of the blueprint, Redesign IT Governance to Drive Optimal Business Results, will help you create a structure and committees that govern effectively.

Accountability Participant Workbook

Use this participant workbook in conjunction with the Accountability Facilitation Guide to deliver training to first-time IT managers.

Create a Holistic IT Dashboard

IT leaders need a holistic view of all the practices in their IT department. This blueprint helps you select the right KPIs for your organization, build a dashboard, and...
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IT Metrics Library

Use this tool to review commonly used KPIs for each practice area, select the KPIs you will use in the IT Management Dashboard, and keep track of action items that result...

Create a Holistic IT Dashboard – Phase 1: Choose the KPIs

This phase of the Create a Holistic IT Dashboard blueprint will help you identify common IT KPIs that match your organizational goals.

Create a Holistic IT Dashboard – Phase 3: Build the Action Plan

This phase of the Create a Holistic IT Dashboard blueprint will help you create an action plan based on your KPI review to improve performance.

Create a Holistic IT Dashboard – Phase 2: Build the Dashboard

This phase of the Create a Holistic IT Dashboard blueprint will help you configure the IT Management Dashboard tool available on the Info-Tech website.

Create a Holistic IT Dashboard – Phases 1-3

This storyboard will help you create an IT dashboard that will give IT leaders a holistic view of how the practices in their department are performing.
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