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Use this tool to review commonly used KPIs for each practice area, select the KPIs you will use in the IT Management Dashboard, and keep track of action items that result...
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IT leaders need a holistic view of all the practices in their IT department. This blueprint helps you select the right KPIs for your organization, build a dashboard, and...
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Use this participant workbook in conjunction with the Accountability Facilitation Guide to deliver training to first-time IT managers.
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This phase of the blueprint, Redesign IT Governance to Drive Optimal Business Results, will help you create a structure and committees that govern effectively.
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Use the Statement of Business Context customizable deliverable as a point of reference that will guide the direction of the governance redesign.
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Manage your stakeholders effectively by discovering who they are, understanding how they may impact you, and determining what you can do about it.
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