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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices


  • Industry-Specific Research
  • Reference Architectures
  • Industry Trends
  • Top Technologies

Executive Peer Groups


  • Executive Collaboration
  • Peer-to-Peer Knowledge Sharing
  • High-Impact Discussion Topics

Industry-Specific Advisory Services


  • Digital Transformation
  • Linking Business & IT Value Maps
  • Advisory Assistance to Help You Build Your IT Strategy
  • Peer Benchmarking

Industry Roundtable Events

Hospitals - Critical Projects

Deep Insights Tailored to Your Industry

1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Top Industry Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Industry Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources. Benefit from peer data to get a reference point for how well you stack up.

4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment
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Application Portfolio Management Foundations for Healthcare Organizations

  • Think low priority over no priority.
  • Integrate these tasks into your mixed workload.
  • Create an inventory built for better decision making.
  • Rationalize your apps in accordance with business priorities and communicate risks on their terms.
  • Create a roadmap that improves communication between those who own, manage, and support an application.
  • Build your APM process fit for size.
Strategy Alignment
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Hospital Business-Aligned IT Strategy

  • Learn about the ecosystem factors that are impacting hospitals and the inherent opportunities and risks.
  • Assess how your team is positioned from a PESTLE and SWOT perspective, with expert insights to help you update your IT strategy.
Strategy Alignment
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Hospital Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Hospital Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.
Strategy Alignment
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Hospital IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Hospital Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.

2

Top Industry Trends


Top Trends
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Generative AI Use Case Library for the Healthcare Industry

Info-Tech’s use-case library provides practical guidance to help the healthcare industry accelerate value-driven Gen AI use case adoption.

Top Trends
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Hospital Interoperability Report

  • The benefits of multiple healthcare providers exchanging a patient’s data have been known for some time – and central to sharing patient data is system interoperability.
  • Learn about interoperability and how it affects both your organization and IT specifically, with expert assistance to update your IT strategy.
Top Trends
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Hospital Privacy, Confidentiality & Security Report

  • Regulation is central to healthcare provision. From the application of patient care through to the payment of insurance claims, protecting the privacy of patient data is fundamental.
  • Continuing security threats can undermine the best-laid plans and find weaknesses that can be exploited.
  • It is critical to keep IT systems and data safe as a number one priority, and this trend analysis will provide you with key insights to assist your IT team to effectively meet these threats.
Top Trends
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Hospital Innovation Report

  • Hospital administrative and practitioner staff are calling for innovation from IT – in particular, telehealth, which has become necessary in the age of COVID-19 – but also biosensors, digital assistants, and point-of-care diagnostics.
  • Yet obstacles exist for Hospital CIOs as they are often not seen as innovators by doctors and medical staff.
  • Learn how to advance innovation in your hospital.

3

Industry Benchmarking


Peer Benchmarking
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Benchmarking Report: A Cross-Industry Comparison of IT Stakeholder Satisfaction

  • Every industry has unique characteristics that can hamper progress or facilitate success in satisfying IT stakeholders. Reimagine your strategy by shifting the definition of who your peers really are.
  • Discover which industries achieve high stakeholder satisfaction across 13 core IT services.
  • Learn the characteristics that different industries have that can help or hinder IT success.
  • Understand what your industry has in common with others that you can leverage to improve stakeholder satisfaction and overcome your own institutional barriers.
Peer Benchmarking
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Hospital IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their stakeholders are unsatisfied with the quality of service they’re receiving from IT.
  • While Healthcare IT is generally meeting the needs of the business, training of end users in technology, IT security, IT capacity, and shadow IT are ongoing challenge areas.
  • Understand important common focus areas to address, and gain insights into how your team aligns to other Healthcare IT teams.
Peer Benchmarking
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Hospital IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. Healthcare IT staffing is stretched thin.
  • While Healthcare IT is keeping the lights on quite well, there is little opportunity to lead, innovate, or plan for the long term.
  • By taking the IT Staffing Diagnostic and participating in our unique IT Spend Benchmarking, you will gain critical information to understand how to position your IT team to be more strategic.
Peer Benchmarking
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Hospital IT Management & Governance Benchmarking Report

  • Understanding your IT team’s perception of what’s important and how well they’re doing is central to identifying strengths, weaknesses, and potential misalignments with business priorities and expectations.
  • Learn about how IT departments in your industry assess the importance and effectiveness of 45 IT processes to gauge your own alignment and identify select processes for targeted improvement.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Navigate Zero-Trust Security in Healthcare

Achieving zero-trust is an iterative process that involves a range of capabilities and requires all stakeholders to be committed to improving a healthcare organization’s security culture. Use Info-Tech’s approach to:

  • Understand what zero-trust is and how its principles can be applied to your organization.
  • Learn about how healthcare IT teams are approaching security initiatives and why they are choosing to prioritize zero-trust as a framework to secure their technology assets.
Core Industry Technologies
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Hospital Clinical Decision Support Systems Report

  • Treating a patient over the course of their life generates a tremendous amount of information and this can sometimes lead to suboptimal care if essential patient care data is not available.
  • Learn about what CDSS is, the state of the market, key features and functions, and leading vendors in the space and see how CDSS can transform your IT strategy and the ability to deliver it.
Core Industry Technologies
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Hospital Electronic Health Records Report

  • The concept of electronic health records (EHR) is not new, yet adoption has moved slowly due to fears over protection of patient privacy and security.
  • While the benefits of data sharing and the associated innovations have been clear for some time, the defining need hasn’t – until COVID-19 changed everything.
  • Gain key insights about features of EHR, top vendors, and how to implement this critical technology in your hospital.
Core Industry Technologies
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Hospital Patient Management Systems Report

  • While excellent patient care and optimal outcomes are the number one goal for any healthcare provider, the amount of administrative work in support of these services, especially heightened by the COVID-19 crisis, can be overwhelming.
  • Patient management systems (PMS) serve to digitize/further digitize and optimize these administrative processes. Get insights on how you, as CIO, can lead this transformation.
Core Industry Technologies
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Select an Electronic Health Record

  • Leverage Info-Tech’s comprehensive three-phase approach to EHR selection projects: assess your organization’s preparedness to go into the selection stage. Our knowledgebase is derived from thousands of hours advising with health care institutions across the globe.
  • Selection of the right tool is a critical step in delivering a safer, faster, and more meaningful experience for all players in the health care environment.
  • Enable IT to be a trusted partner in EHR selection, while health care professionals will own the requirements and be involved from the beginning.
  • Understand where the EHR market is going. Avoid paving the cow path with Info-Tech’s vendor feature-set-based approach to understanding the art of the possible for EHR.
  • Take advantage of traceable and auditable selection tools to run an effective evaluation and selection process. Be prepared to answer the retroactive question “Why this EHR?” with documentation of your selection process and outputs.

Latest Hospitals Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Meet the Healthcare Services Executive Services Leadership Team

Date published

November 6, 2023

Authors:
  • Clayton Gillett

  • Sharon Auma-Ebanyat

  • Neal Rosenblatt

  • Duane Cooney

  • Angela Diop

  • Harry Herrmann

  • Tony Tardugno

The global healthcare delivery and insurance industries are the most important industries to all of us personally. Whether healthcare is delivered in a semi-free market methodology or as a government benefit, it determines how each of us are cared for and how we finance that care. In each and every delivery model there are nuances and complexities that make these industries byzantine at best in every country.

Healthcare: Advice From the COVID-19 Roundtable

Date published

April 1, 2020

Author:
  • Jennifer Jones

On March 25, 2020, Info-Tech led a COVID-19 Virtual Roundtable for Healthcare IT leaders. The focus of this roundtable was to address the top concerns for IT professionals working in the healthcare industry during the COVID-19 pandemic. The roundtable was designed to facilitate an engaged conversation framed by three broad topics: Now in Crisis, Continuing in Crisis, and Crisis Resolved.

Discussion Summary: Info-Tech LIVE Las Vegas Healthcare Industry Roundtable

Date published

December 19, 2019

Author:
  • Jennifer Jones

Info-Tech LIVE took place November 19-21, 2019, in Las Vegas, NV. Here, we hosted nine Industry Roundtables focused on the direct and longer-term ripple effects of Industry 4.0 and its hallmark technologies on the different industry sectors. Read this summary of the Healthcare conversation to learn the main challenges and opportunities your peers think Industry 4.0 presents and what they think are the next steps to manage this sea change successfully.

Establishing a Balanced Scorecard for IT Performance in Healthcare Is an Important Complement to the IT Strategy, Part 1

Date published

July 28, 2019

Author:
  • Sidney Hodgson

The balanced scorecard typically includes four “perspectives,” but the complex and diverse nature of the healthcare industry often leads to perspectives that are unique to healthcare and to the nature of the healthcare organization’s mandate. To be most effective, the IT balanced scorecard should be tied to the organization’s scorecard and reflect the organization’s strategies and goals.

Establishing a Balanced Scorecard for IT Performance in Healthcare Is an Important Complement to the IT Strategy, Part 2

Date published

July 28, 2019

Author:
  • Sidney Hodgson

The balanced scorecard typically includes four “perspectives,” but the complex and diverse nature of the healthcare industry often leads to perspectives that are unique to healthcare and to the nature of the healthcare organization’s mandate. To be most effective, the IT balanced scorecard should be tied to the organization’s scorecard and reflect the organization’s strategies and goals.

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