Lack of control over the release process, poor collaboration between teams, and manual deployments lead to poor quality releases at a cost to the business.
Our Advice
Critical Insight
- Manage risk. Release management should stabilize the IT environment. A poorly designed release can take down the whole business. Rushing releases out the door leads to increased risk for the business.
- Quality processes are key. Standardized process will enable your release and deployment management teams to have a framework to deploy new releases with minimal chance of costly downtime further down the production chain.
- Business must own the process. Release managers need oversight of the business to remain good stewards of the release management process.
Impact and Result
- Be prepared with a release management policy. With vulnerabilities discovered and published at an alarming pace, organizations have to build a plan to address and fix them quickly. A detailed release and patch policy should map out all the logistics of the deployment in advance, so that when necessary, teams can handle rollouts like a well-oiled machine.
- Automate your software deployment and patch management strategy. Replace tedious and time-consuming manual processes with the use of automated release and patch management tools. Some organizations have a variety of release tools for various tasks and processes to ensure all or most of the required processes are covered across a diverse development environment.
- Test deployments and monitor your releases. Larger organizations may have the luxury of a test environment prior to deployment, but that may be cost prohibitive for smaller organizations. If resources are a constraint, roll out the patch gradually and closely monitor performance to be able to quickly revert in the event of an issue.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
9.5/10
Overall Impact
$27,049
Average $ Saved
41
Average Days Saved
Client
Experience
Impact
$ Saved
Days Saved
Pima County Community College District
Guided Implementation
10/10
N/A
60
Ben is outstanding! A perfect 10 doesn't even begin to explain how much value he provided in our engagement. We conceptually knew what we wanted,... Read More
City Of Chesapeake
Workshop
9/10
N/A
50
Best part: Being a part of the process of working through the challenges; active engagement identifying the issues within our environment, and solu... Read More
Tri-State Generation and Transmission Assoc.
Guided Implementation
9/10
$44,099
35
Best-When working with Info-Tech I know I am getting great service and and industry leading processes which helped me reach our end goal. Worst-... Read More
AJIL Financial Services Company
Guided Implementation
10/10
$10,000
20
The analyst went beyond what was expected, walking with us all the way.
The University of Texas at San Antonio
Workshop
10/10
$61,999
20
Entire workshop went very well and brought multiple process improvements to light. Worst part is that not all of management was able to attend 100%... Read More
Debswana
Guided Implementation
9/10
$29,944
10
I enjoyed the insights Tom offered as well as the process flow
Release Management
Improve the speed and success rate of your deployments.
This course makes up part of the Infrastructure & Operations Certificate.
- Course Modules: 5
- Estimated Completion Time: 1.5-2 hours
- Featured Analysts:
- Sandi Conrad, Practice Lead, I&O Research
- Ken Weston, Senior Research Analyst, I&O Practice
Workshop: Stabilize Release and Deployment Management
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Analyze Current State
The Purpose
- Release management improvement begins with assessment of the current state.
Key Benefits Achieved
- A solid understanding of how core operational processes are actually functioning within the organization.
Activities
Outputs
Evaluate process maturity.
- Maturity Assessment
Assess release management challenges.
- Release Management Policy
Define roles and responsibilities.
- Release Management Standard Operating Procedure
Review and rightsize existing policy suite.
- Patch Management Policy
Module 2: Release Management Planning
The Purpose
- In simple terms, release planning puts all the pertinent pieces in one place.
Key Benefits Achieved
- It defines the what, why, when, and how a release will happen.
Activities
Outputs
Design target state release planning process.
- Release Planning Workflow
Define, bundle, and categorize releases.
- Categorization and prioritization schemes
Standardize deployment plans and models.
- Deployment models aligned to release types
Module 3: Build, Test, and Deploy
The Purpose
- Take a holistic and comprehensive approach to effectively designing and building releases.
Key Benefits Achieved
- Standardize build and test procedures to begin to drive consistency.
Activities
Outputs
Standardize build procedures for deployments.
- Build procedure for hardware and software releases
Standardize test plans aligned to release types.
- Test models aligned to deployment models
Module 4: Measure, Manage, and Improve
The Purpose
- Determine and define the desired goals for release management as a whole.
Key Benefits Achieved
- Agree to key metrics and success criteria to start tracking progress and establish a post-deployment review process to promote continual improvement.
Activities
Outputs
Determine key metrics to track progress.
- List of metrics and goals
Establish a post-deployment review process.
- Post-deployment validation checklist
Understand and define continual improvement drivers.
- Project roadmap