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Wholesale
Industry Insights Designed to Help You Lead Digital Transformation
With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".
Industry Insights & Best Practices
- Industry-Specific Research
- Reference Architectures
- Industry Trends
- Top Technologies
Executive Peer Groups
- Executive Collaboration
- Peer-to-Peer Knowledge Sharing
- High-Impact Discussion Topics
Industry-Specific Advisory Services
- Digital Transformation
- Linking Business & IT Value Maps
- Advisory Assistance to Help You Build Your IT Strategy
- Peer Benchmarking
Industry Roundtable Events
Priorities for Adopting an Exponential IT Mindset in Wholesale
Thursday, May 23, at 11:00 AM ET | 8:00 AM PT
Learn MoreWholesale - Critical Projects
Deep Insights Tailored to Your Industry
1
Business-Aligned IT Strategy
Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.
2
Top Industry Trends
Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.
3
Industry Benchmarking
Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources. Benefit from peer data to get a reference point for how well you stack up.
4
Core Industry Technologies & Software Selection
Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.
1
Business-Aligned IT Strategy
Strategy Alignment
Build a Wholesale Business-Aligned IT Strategy
This wholesale industry-aligned IT strategy blueprint helps you:
- Use Info-Tech’s industry-focused approach to discern the business context.
- Clearly communicate to business executives the value IT adds to the organization’s key objectives and initiatives using the Strategy Presentation Template.
- Make project decisions holistically by using Info-Tech’s Prioritization Tool to identify the most-valuable initiatives to become part of the IT strategic roadmap.
Strategy Alignment
Integrated Marketing With Generative AI
- Gain valuable perspective for leveraging Gen AI within integrated marketing to capitalize on the sales growth productivity frontier.
- Discover how best-in-class enterprises are using Gen AI and striving for more significant integrated digital marketing.
- Realize the effects of Gen AI being felt by all entities within the integrated digital marketing ecosystem.
- Strategize and prepare with business-aligned technology value outcomes to enable Gen AI–integrated marketing responsiveness and ramp up ROI.
Strategy Alignment
Wholesale Industry Business Reference Architecture
- Demonstrate the value of IT’s role in supporting your wholesale distribution capabilities while highlighting the importance of proper alignment between organizational and IT strategies.
- Apply Level 2 business reference architecture techniques such as strategy maps, value streams, and capability maps to design usable and accurate blueprints of your wholesale and distribution operations.
- Assess your initiatives and priorities to determine if you are investing in the right capabilities. Conduct capability assessments to identify opportunities and prioritize projects.
Strategy Alignment
Building the Demand-Driven Supply Chain Network in Retail
- Gain valuable perspective on the enablers for better visibility in the supply chain to capitalize on the network.
- Discover how the best-in-class businesses are managing greater supply chain complexity while striving for greater network visibility.
- Realize opportunities across your network to capitalize on the streamlined supply chain and deliver customer service excellence to monetize key customer insights.
- Envision strategies and technologies effectively to become a more demand-driven, cost-responsive, and competitive network. Then design a list of initiatives to integrate into the IT strategic plan.
2
Top Industry Trends
Top Trends
Generative AI Use Case Library for the Retail and Wholesale Industry
- Discover generative AI uses as the first step in establishing the value in an accelerated fashion while encouraging executive buy-in.
- Analyze the business capability map to prioritize AI use cases to increase the likelihood of benefit realization.
- This material includes the use of:
- Retail and Wholesale Business Reference Architectures
- Internal and external AI use cases
- Real-world case studies
Top Trends
The Future of Wholesale and Distribution Trends Report
- Perform a broader scan to highlight the demonstrated and relevant trends to wholesale and distribution sectors.
- Help organizations identify the trends to follow depending on their maturity.
- Highlight the impact of the trends on business and IT leaders.
- Guide organizations on required changes driven by regulators and desired by customers.
Top Trends
Wholesale Automation Report
- The costs of increased inventory cannot be passed on to the customer. The pressure is on automation technology to reduce the strain.
- Learn about how the automation trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
Wholesale Omnichannel Selling Report
- Wholesalers are playing an increasingly important role in consumer satisfaction and engagement. Omnichannel selling is the clear path forward to becoming an important partner with retailers in providing a seamless, consumer-centric experience.
- Learn about how the omnichannel selling trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
Wholesale Demand Forecasting Report
- Complex patterns of customer demand and increased volatility create a difficult environment for predicting how and when inventory will be needed.
- Learn about how the demand forecasting trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
3
Industry Benchmarking
Peer Benchmarking
Benchmarking Report: A Cross-Industry Comparison of IT Stakeholder Satisfaction
- Every industry has unique characteristics that can hamper progress or facilitate success in satisfying IT stakeholders. Reimagine your strategy by shifting the definition of who your peers really are.
- Discover which industries achieve high stakeholder satisfaction across 13 core IT services.
- Learn the characteristics that different industries have that can help or hinder IT success.
- Understand what your industry has in common with others that you can leverage to improve stakeholder satisfaction and overcome your own institutional barriers.
Peer Benchmarking
Wholesale IT Stakeholder Satisfaction Benchmarking Report
- IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT.
- Understand important focus areas to address and insights into how your team compares with other Wholesale IT organizations.
Peer Benchmarking
Wholesale IT Staffing Benchmarking Report
- Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. IT staffing is stretched thin.
- By taking the IT Staffing Assessment diagnostic and participating in our unique IT Spend benchmarking, you will gain critical information to position your team to be seen as strategic.
Peer Benchmarking
Wholesale IT Management & Governance Benchmarking Report
- Understanding your IT team’s perception of what’s important and how well they’re doing is central to identifying strengths, weaknesses, and potential misalignments with business priorities and expectations.
- Learn about how IT departments in your industry assess the importance and effectiveness of 45 IT processes to gauge your own alignment and identify select processes for targeted improvement.
4
Core Industry Technologies & Software Selection
Core Industry Technologies
Assortment Planning and Management Report
A strategic view of retail planning and intelligent assortment management processes and systems improves customer choice and profitability.
Core Industry Technologies
Wholesale Demand Planning Report
- Demand planning is an essential component of overall supply chain planning. For wholesalers in particular, it is one of the most crucial processes in setting up the business for success.
- Learn about what demand planning is, the state of the market, key features and functions, and leading vendors in the space to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
Wholesale Warehouse Management Systems Report
- A warehouse management system (WMS) is deployed to decrease errors in picking and shipping goods, improve inventory accuracy and visibility, and reduce dock-to-stock and receiving dwell time.
- A player in the Wholesale industry needs to understand where the greatest WMS value is and select solutions accordingly.
- Learn about what a WMS is, the state of the market, key features and functions, and leading vendors in the space to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
Wholesale Transportation Management Systems Report
- A transportation management system (TMS) is deployed to improve shipping efficiency, reduce costs, gain real-time supply chain visibility, and ensure customer satisfaction.
- Software as a service (SaaS) deployment reduces risk and makes a TMS accessible and essential for any Wholesale business because of its ROI, driven by reduced freight costs and increased service levels.
- Learn about what a TMS is, the state of the market, key features and functions, and leading vendors in the space to understand how it can transform your IT strategy and ability to deliver.
Latest Wholesale Notes
Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.
Meet the Manufacturing Sector Executive Services Leadership Team
November 7, 2023
Manufacturing is big business for Info-Tech, and so is our dedicated Manufacturing research and advisory services team’s ambition: Ensure that our members in manufacturing companies consistently receive exceptional value from their investment with Info-Tech! We do that by providing material, ongoing support for IT leaders in manufacturing on key IT initiatives, personal/professional development, peer networking, and career advancement.
Discussion Summary: Info-Tech LIVE Las Vegas Retail & Wholesale Industries Roundtable
December 19, 2019
Info-Tech LIVE took place November 19-21 in Las Vegas, NV. Here, we hosted nine Industry Roundtables focused on the direct and longer-term ripple effects of Industry 4.0 and its hallmark technologies on the different industry sectors. Read this summary of the Retail & Wholesale conversation to learn the main challenges and opportunities your peers think Industry 4.0 presents and what they believe are the next steps to manage this sea change successfully.
Problematic IT Processes for Transportation and Warehousing: Performance Measurement, Managing Service Catalog, and Business Process Controls & Internal Audit
May 13, 2019
Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.
Problematic IT Processes for Merchant Wholesalers, Nondurable Goods: Business Continuity, Enterprise Architecture, and Disaster Recovery Planning
May 13, 2019
Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.
Problematic IT Processes for Merchant Wholesalers, Durable Goods: Data Quality, Quality Management, and Project Management
May 13, 2019
Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.
Benchmarking Reports
Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.
Wholesale Reference Architecture
Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.