Work-from-anywhere isn’t going anywhere. During the initial rush to remote work, tech debt was highlighted and the business lost faith in IT. IT now needs to:
- Rebuild trust with the CXO.
- Identify gaps created from the COVID-19 rush to remote work.
- Identify how IT can better support remote workers.
IT went through an initial crunch to enable remote work. It’s time to be proactive and learn from our mistakes.
Our Advice
Critical Insight
- It’s not about embracing the new normal; it’s about resiliency and long-term success. Your strategy needs to not only provide short-term operational value but also make the organization more resilient for the unknown risks of tomorrow.
- The nature of work has fundamentally changed. IT departments must ensure service continuity, not for how the company worked in 2019, but for how the company is working now and will be working tomorrow.
- Ensure short-term survival. Don’t focus on becoming an innovator until you are no longer stuck in firefighting.
- Aim for near-term innovation. Once you’re a trusted operator, become a business partner by helping the business better adapt business processes and operations to work-from-anywhere.
Impact and Result
Follow these steps to build a work-from-anywhere strategy that resonates with the business:
- Identify a vision that aligns with business goals.
- Design the work-from-anywhere value proposition for critical business roles.
- Benchmark your current maturity.
- Build a roadmap for bridging the gap.
Benefit employees’ remote working experience while ensuring that IT heads in a strategic direction.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
9.0/10
Overall Impact
33
Average Days Saved
Client
Experience
Impact
$ Saved
Days Saved
Michigan State Court Administrative Office (SCAO)
Guided Implementation
9/10
N/A
5
Department of Education and Skills
Workshop
9/10
N/A
60
Ken and Andrew convened a very structured and insightful workshop. Considering the limitations of it not being an in-person experience, the worksho... Read More
Workshop: Create a Work-From-Anywhere Strategy
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Define a Target State
The Purpose
Define the direction of your work-from-anywhere strategy and roadmap.
Key Benefits Achieved
Base your decisions on senior leadership and user needs.
Activities
Outputs
Identify drivers, benefits, and challenges.
Perform a goals cascade to align benefits to business needs.
- Desired benefits for work-from-anywhere
Define a vision and success metrics.
- Vision statement
- Mission statement
- Success metrics
Define the value IT brings to work-from-anywhere.
- Value propositions for in-scope user groups
Module 2: Review In-Scope Capabilities
The Purpose
- Focus on value. Ensure that major applications and IT capabilities will relieve employees’ pains and provide them with gains.
Key Benefits Achieved
- Learn from past mistakes and successes.
- Increase adoption of resulting initiatives.
Activities
Outputs
Review work-from-anywhere framework and identify capability gaps.
- SWOT assessment of work-from-anywhere capabilities
Review diagnostic results to identify satisfaction gaps.
Record improvement opportunities for each capability.
- Projects and initiatives to improve capabilities
Identify deliverables and opportunities to provide value for each.
- Deliverables and opportunities to provide value for each capability
Identify constraints faced by each capability.
- Constraints with each capability
Module 3: Build the Roadmap
The Purpose
- Build a short-term plan that allows you to iterate on your existing strengths and provide early value to your users.
Key Benefits Achieved
- Provide early value to address operational pain points.
- Build a plan to provide near-term innovation and business value.
Activities
Outputs
Organize initiatives into phases.
- Prioritized list of initiatives and phases
Identify tasks for short-term initiatives.
Estimate effort with Scrum Poker.
Build a timeline and tie phases to desired business benefits.
- Profiles for short-term initiatives