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Drive value-driven outcomes with Gen AI in the integrated digital marketing ecosystem.
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This research analyzes value-driven outcomes with Gen AI in the integrated digital marketing ecosystem.
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This tool provides prepopulated utility-relevant asset management KPIs as well as required actionable enablers including technology, people, and process enablers.
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Use this tool to define a specific process for managing security incidents and reducing their effects on the organization.
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This research presents a KPI framework and an Excel-based tool to assist utilities leaders to establish a strong connection between strategic goals and tactical...
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Insurance companies should use advanced technologies such as generative AI and machine learning to gain a competitive edge. Prioritize initiatives with high business...
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By strategically implementing generative AI, Insurers can better satisfy customers' increasing demands, discover new areas of opportunity, and develop innovative products...
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Stakeholder support can make or break a service desk initiative. The Executive Presentation template provides an example of how to organize the process improvements...
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The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...
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The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...
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